When Tensions Rise: Practical Skills for De-Escalation
Event Details
The Strategic Ohio Council for Higher Education (SOCHE) invites you to join us for a virtual training, “When Tensions Rise: Practical Skills for De-Escalation,” on Thursday, Feb. 18, from 10-11:30 a.m. ET. The webinar will be presented by Geoffrey Woolf from Cincinnati State Technical and Community College.
Tense interactions can arise anywhere in higher education, from conversations with students to exchanges among colleagues. While many professionals already draw on skills and experiences that can help them navigate conflict, effectively applying those skills in the moment can be challenging.
This practical workshop will focus specifically on recognizing and responding to situations before or as they escalate. Participants will consider how existing knowledge and experience can be reframed to better understand tense interactions, recognize behaviors that contribute to escalation, and respond in ways that move conversations in a more productive direction. Woolf also will introduce new approaches and encourage participants to reflect on past interactions to identify strategies they can apply to future situations.
Learning Outcomes
By the end of this workshop, participants will be able to:
- Recognize common behaviors that can lead to conflict escalation.
- Reframe unproductive behaviors to prevent escalation.
- Analyze past conflicts with students and/or co-workers.
- Identify steps they can take to make future conflict more productive.
Build Your De-Escalation Toolkit
Develop practical skills you can draw on when tensions begin to rise. Register by Monday, Feb. 15, to explore approaches that can help you recognize escalation, respond more intentionally, and make challenging interactions more productive.
PREWORK
Come prepared to discuss one conflict engagement situation that you are proud of and one you would love to do over.
[If you are unable to attend live, a recording link will be sent to all registrants.]
When: Thursday, Feb. 18, from 10 to 11:30 a.m. ET [If you are unable to attend live, a recording link will be sent to all registrants.]
Where: SOCHE Zoom platform [link sent at least 24 hours prior to event]
Cost:
- Personnel from SOCHE member schools: $10
- Personnel from NON-member schools/organizations: $20
- Students: $5 [Note: This fee is is reserved for individuals who are students only, not for personnel pursuing continuing education.]
Questions? Contact Mindy Claggett at SOCHE
Student Registration Fee Policy
Registration Cancellation Policy
REGISTRATION FOR THIS EVENT WILL CLOSE ON MONDAY, FEB. 15
About the Presenter
Geoffrey Woolf
Dean, Humanities & Sciences Division
Cincinnati State Technical & Community College
Geoffrey Woolf has served as Dean of Humanities and Sciences at Cincinnati State since 2017. He is a tenured professor of English who came to the College in 1998. During his time at Cincinnati State, he has served as Chair of English and Literature, co-designer and Chair of the College’s peer mentoring program, and Contract Compliance Officer/Chief Negotiator for Cincinnati State’s chapter of the American Association of University Professors. He is also an experienced conflict coach and mediator, working in diverse areas from labor to family disputes. Geoff holds an M.F.A. from the University of Iowa Writers’ Workshop and an M.S. in Alternative Dispute Resolution from The Creighton University School of Law. He is also the author of four collections of poetry.