LUNCH & LEARN – The Balancing Act: Managing Empathy and Accountability on Your Team
Event Details
Balancing empathy with accountability is one of the defining challenges of effective leadership. Team members need support, understanding, and flexibility — but they also need clear expectations, constructive feedback, and accountability to achieve shared goals. The strongest leaders know these aren’t competing priorities; they are complementary skills that create healthier, higher-performing teams.
Join SOCHE for a virtual lunch and learn, “The Balancing Act: Managing Empathy and Accountability on Your Team,” on Friday, Jan. 22, from 12-1 p.m. ET via Zoom. This session will be presented by Zoe Nunley of Xavier University.
During this interactive session, participants will explore how to integrate empathy and accountability into their leadership approach, rather than treating them as opposing forces. Through discussion, self-reflection, and practical workplace scenarios, attendees will examine their own leadership tendencies, learn strategies for setting clear expectations and delivering forward-focused feedback, and discover how a human-centered approach can strengthen both relationships and results.
By the end of this session, participants will be able to:
- Define and differentiate empathy and accountability within a leadership context.
- Identify their own leadership tendencies along the empathy-accountability continuum.
- Apply strategies to set clear expectations and provide effective, forward-focused feedback.
- Use a human-centered approach to maintain accountability while supporting individual team needs.
- Respond to real-world team challenges using a balanced, practical framework.
Strong leadership requires more than good intentions — it requires practical skills that inspire trust while driving results. Reserve your spot today and leave with proven strategies you can use immediately to strengthen your leadership and help your team thrive.
Registration for this session will close on Monday, Jan. 18.
[If you are unable to attend live, a recording link will be sent to all registrants.]
When: Friday, Jan. 22, from 12-1 p.m. ET [If you are unable to attend live, a recording link will be sent to all registrants.]
Where: SOCHE Zoom platform [link sent at least 24 hours prior to event]
Cost:
- Personnel from SOCHE member schools: $5
- Personnel from NON-member schools/organizations: $10
- Students: FREE [Note: This fee is is reserved for individuals who are students only, not for personnel pursuing continuing education.]
Questions? Contact Mindy Claggett at SOCHE
Student Registration Fee Policy
Registration Cancellation Policy
REGISTRATION FOR THIS EVENT WILL CLOSE ON MONDAY, JAN. 18
About the Presenter
Zoe Nunley
Manager of Professional Development, Office of Human Resources
Xavier University
Zoe Nunley is the Manager of Professional Development in the Office of Human Resources at Xavier University. She partners with departments across campus to design and deliver learning experiences that support employee and leadership development. Zoe also facilitates CliftonStrengths sessions, helping individuals and teams better understand and apply their strengths at work. She is passionate about maximizing people’s individuality and output, believing that everyone has a unique contribution to make but may face barriers in doing so. Her work focuses on creating practical opportunities for growth and fostering environments where individuals feel comfortable and confident showing up as themselves.